Please inspect all items you wish to purchase thoroughly before purchasing in-store. For all on-line purchases, please inspect immediately BEFORE YOU REMOVE THE TAG when your shipment arrives.
If your item is returned within 30 days of delivery date, you can return your clothing for a store gift card.
We do not accept exchanges for orders that require return shipping. If you want to exchange the item, we will issue you a store gift card electronically to purchase the item you would like to exchange. If you would like for us to exchange for a different size, please contact us immediately at heysis@shop-sissy.com and we will hold the size for you for a five business days. After five business days of non-receipt of your return, we will place the item back into our inventory. Clothing returned to us will be inspected to ensure the clothing is unused (no smoke, body odor, or perfume), unlaundered, and with tags still attached (no exceptions). Please be considerate in understanding that we will not accept the item if you've worn it or washed it...the item has to be in the same quality in which it was purchased and ready to put back on our shelves for other customers to purchase. If the return apparel shipment arrives at our store more than 30 days after the item was delivered to you, unfortunately, we can not accept the return. We will ship the item back to you if you pay for the shipping.
ONLY APPAREL CAN BE RETURNED.
RETURNS ARE ACCEPTED ONLY FOR APPAREL THAT IS NOT THE FOLLOWING: BODYSUITS, SWIMWEAR, LEGGINGS, UNDERGARMENTS, HOLIDAY ATTIRE (within three weeks of holiday), SALE ITEMS GREATER THAN 30% OFF AND CLEARANCE ITEMS.
DAMAGED/DEFECTIVE ITEMS: Please inspect all items thoroughly before purchase and immediately at shipment arrival time. If your item is damaged at arrival, contact us immediately at heysis@shop-sissy.com. If your item is damaged during wash of after use, your return will not be accepted as this is no fault of Sissy Boutique.
- The customer is responsible for the shipping and handling of the returned item(s). For proof of delivery and for your records, please note the tracking number of your return package, if applicable.
- Original shipping fees are non-refundable.
- A gift card code (for the purchase item amount less original shipment for the item IF all items shipped are being returned) will be sent to the email address provided at checkout.
- Please return your package to: 123 12th Street, First Floor, Columbus, GA 31901
- Once your package is received, please allow 3 to 5 business days for your return to be processed.
- An approval/decline email will be sent to you. If your return meets all criteria above, a Gift Card code will be emailed to you.
- If your return is declined, an email explaining the reason will be sent to you.
LATE OR MISSING RETURN (if applicable): If you haven’t received a Gift Card Code after 10 days, first check your return tracking number to ensure the return package has been delivered to Sissy Boutique, then check your email again (including junk mail).
If you’ve done all of this and you still have not received your return Gift Card, please contact us at heysis@shop-sissy.com or (706)940-0037.